We Are Watching Raiders!

Raiders, Last week we said that we would return with more information once our investigation into recent exploits was complete. That investigation has now concluded. Thank you for your patience while we took the time to do this properly. Though these exploits stemmed from a design flaw on our part, the way they were used had a real impact on the game’s economy and the way the community experienced ARC Raiders. It's on us to address that and work to restore balance. Over the course of this week, we will begin issuing enforcement actions to accounts that we can confirm took advantage of these exploits. Why this took time We understand the desire for fast action, especially when both gameplay and the economy suffers. At the same time, our responsibility is, and must be, to act with fairness and accuracy. When we take action on player accounts, we do it based on what we can define, prove, and stand behind. In practice, that includes: Validating reports against data Confirming exploit usage, scope and effect Separating accidental/edge-case behavior from repeated and intentional abuse Assessing the measurable impact on the economy and competitive integrity We want to act once, with intention, and with confidence that we’re doing the right thing. This is the first time we’ve handled an incident of this nature at such scale in ARC Raiders. Rather than rushing, we chose to take the time needed to fully understand the situation and make sure our response was consistent with our values and expectations. What are the consequences? We will be taking actions based on severity, intent, frequency, and impact. Outcomes will vary, but actions will include: Warnings for low-severity cases where abuse was limited Removal of Coins tied to exploit activity Suspensions for the severe cases, particularly, where exploit usage had a significant impact on the in-game economy or other players’ experience Our goal is to keep the game fair for everyone, and that means holding all players to the same standard. Moving forward It's our hope that this response provides a platform for future action, and we’ve already improved our detection and tracking, internal review tools, and safeguards to limit the impact of similar exploits. We take this incident seriously, and we’re approaching it as both a corrective effort and a learning opportunity to strengthen the systems that support fair play. We’ll keep monitoring for confirmed exploits and will take action appropriately, fairly and consistently. If you run into issues, please report them through the designated channels (discord.gg/arcraiders); it helps us respond faster and with more confidence. Thank you to everyone who reported these issues, and to everyone who continued playing in good faith while we worked through this. We understand the severity of this situation and have done our best to act in a way that provides a fair outcome for all our Raiders.

From the ARC Raiders Team